by admin | Feb 1, 2017 | Business Administration Topics
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY Emotional intelligence (EI) is a new concept, which has been used and defined in the management literature since 1990. Different studies have demonstrated that emotional intelligence is one of the virtues...
by admin | Feb 1, 2017 | Business Administration Topics
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY In today’s competitive business environment, organizations can no longer afford to waste the potential of their workforce. There are key factors in the employee’s physical working environment that impact greatly...
by admin | Jan 28, 2017 | Uncategorised
CHAPTER ONE INTRODUCTION Background of the study Around 1999, empirical researchers began to examine the performance and consequences of formal corporate planning (Thune and House, 1999; Ansoff et al., 2000; Herold, 2001) and over 40 planning performance studies have...
by admin | Jan 28, 2017 | Business Administration Topics
CHAPTER ONE INTRODUCTION Background of the study Around 1999, empirical researchers began to examine the performance and consequences of formal corporate planning (Thune and House, 1999; Ansoff et al., 2000; Herold, 2001) and over 40 planning performance studies have...
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