THE MANAGEMENT OF CHANGE AND ITS IMPACT ON ORGANIZATION EFFICIENCY {A CASE STUDY OF UNITED BANK FOR AFRICA PLC}

ABSTRACT

The study was embarked upon to evaluate management of change and its impact on organization efficiency. This includes investigating on how change management has been dealt with by the bank management.

The study evaluate relevant conceptual and theoretical issues on change management and how it affects organization efficiency. Thereafter Thirty(30) respondents were selected among U.B.A staff and the result was presented.

Administered questionnaire was employed to collect the data and chi square test was employed testing the hypothesis.

The study finding show that change significantly influence organization efficiency and that change management is significant to organization survival. Similarly, it was found out that change management has effect on worker’s attitude .therefore management of change should be systematic, general and participatory of all stakeholder for organization efficiency to be achieved.

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